Thank you for choosing Novastelix! This shipping policy outlines our delivery timelines, costs, and procedures to ensure you have a smooth shopping experience.

1. Order Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays)
  • Orders placed after 2:00 PM MST will be processed on the next business day
  • Customized items or products marked as “pre-order” may require additional processing time, which will be specified on the product page
  • You will receive a confirmation email with tracking information once your order has been shipped

2. Shipping Options & Delivery Timelines

Standard Shipping (Free on orders over $75.15)

  • Delivery Time: 7-15 business days after dispatch
  • Cost: $4.99 for orders below $75.15; free for orders meeting or exceeding $75.15
  • Coverage: Available to most countries worldwide

Express Shipping

  • Delivery Time: 3-7 business days after dispatch
  • Cost: $19.99 per order
  • Coverage: Available to select countries (check during checkout for availability)

Note:

  • Delivery times are estimates and not guaranteed. Actual delivery may vary due to customs processing, local carrier delays, or unforeseen circumstances.
  • During peak seasons (holidays, sales events), processing and delivery times may be extended by 2-3 business days.